Why should you have RTS as your lighting partner?
Understanding the unique set of challenges an ESCO Partner faces on each project is our job. Our 18 years of working side by side with ESCO's has given us the needed insight and experience needed to be a partner with tangible value and winning solutions.
Some of the challenges that you may have experienced in a Performance Contract are:
Challenge: Poor quality and completeness of Documentation
- Based on our accurate proposals and documentation no ESCO has filed a claim with RTS for energy shortfalls in 18 years.
- Since 1/1/2010, RTS has held weekly meetings on over 70 projects to assure all project documentation is current. This has assisted in the reduction of closeout time, improved customer satisfaction, and fewer complaints on closeout holdups.
- The accuracy of RTS documentation has resulted in as-built energy savings exceeding projected savings on 99.84% of projects
- Our room by room audit and matching floor plans can be used as installation guides.
- Every project goes through a formal risk review before the proposal is submitted. This ensures the proposal meets all ESCO requirements, including using the right labor rates, payroll, sales tax, M&V. etc.
- For the last 162 lighting projects RTS has supplied the following documentation:
- Working as-built file
- An Executive Summary that compares the contract value with the as-built values
- Pre and post M&V when requested by the ESCO along with the M&V calibration documentation
- Certified payroll when required
- ARRA documentation for Buy America when required
- O&M manual with warranty support information
- Signed warranty stock letter
- Recycling certificates and bill of lading
Challenge: Lack of Technical expertise from contractors
- RTS has 7 LCs, 12 CLEPs, and 4 CMVPs solely serving the ESCO market
- Every RTS project is designed or reviewed by an LC
- In 2010 RTS spent over $100,000 on continuing education for licensed professionals
- RTS lighting designers average 17 years of experience
Challenge: Missing important deadlines and schedules
- 99.1% of our projects have been completed on time since our inception in 1993
- We implemented electronic auditing 3 years ago and reduced the time to deliver a proposal by 7 business days
- RTS has never paid liquidated damages
Challenge: Vague and incomplete communication
- RTS attendance record at construction meetings is 98.3%
- We have invested over $250,000 in the last 5 years on communication technology
- Over 90% of warranty calls responded to within 48 hours over the past 3 years
Challenge: Unprofessional behavior that leaves a bad impression
- 100% of RTS employees have passed drug tests and background checks
- Over half of RTS projects under construction in the last 5 years have undergone an internal, unannounced safety inspection by in-house OSHA certified trainers
